At a glance
TPAtlas uses personal information to operate accounts, respond to enquiries, secure the platform and manage business relationships. Customer account data is not sold as a marketing asset. Some TPAtlas datasets may contain limited business or professional information from lawful public or licensed sources; that is explained separately in the Public-Source Data Notice.
1. Who this notice applies to
This Notice applies to visitors to tpatlas.com, prospective customers, subscribers, authorised users, business contacts and individuals who communicate with TPAtlas.
2. Controller
TPAtlas is the owner and operator of tpatlas.com. For a paid service, the TPAtlas entity identified in the relevant Order Form or invoice is the contracting entity and, where applicable, controller of the related customer and account information.
3. Information we collect
| Category | Examples |
|---|---|
| Business contact | Name, organisation, role, business email, phone and country. |
| Account | User ID, subscription, permissions, login and authentication records. |
| Commercial | Orders, invoices, billing contact and payment-status information. Full card details should be handled by the payment provider, not stored by TPAtlas. |
| Communications | Demo requests, One Search criteria, support requests, correspondence and feedback. |
| Technical and usage | IP address, browser/device information, timestamps, security events, pages and product features used. |
| Preferences | Marketing choices, cookie preferences and communication settings. |
4. Sources
We collect information directly from you or your organisation, through use of the website and services, from service providers supporting the relationship, and where appropriate from lawful public business sources. Public-source database information is addressed in the Public-Source Data Notice.
5. Why we use information
We use personal information to provide and administer services, authenticate users, process orders, respond to enquiries, perform One Search requests, secure and improve the platform, prevent misuse, maintain business records, comply with law and send permitted business communications.
6. Legal bases
Where data-protection law requires a legal basis, TPAtlas relies as appropriate on performance of a contract, steps requested before entering a contract, legitimate interests in operating and securing a professional data service, compliance with legal obligations, and consent where required for non-essential cookies or marketing.
7. Sharing
Information may be shared with hosting, authentication, payment, analytics, CRM, email and support providers; professional advisers; corporate affiliates; and authorities where required by law. Providers are expected to process information only for agreed purposes and subject to appropriate protections.
For paid access, information may also be shared with payment processors, banks, fraud-prevention providers, tax/invoicing systems and professional advisers to the extent needed to process payments, issue invoices, prevent fraud, comply with law and resolve billing disputes.
8. Sale and database access
TPAtlas does not sell customer account or website-user personal information as a standalone marketing asset. Limited business or professional information lawfully obtained from public or licensed sources may form part of TPAtlas datasets made available to subscribers. See the Public-Source Data Notice.
9. International transfers
Information may be processed in countries other than the country in which it was collected. Where required, TPAtlas will use an appropriate transfer mechanism or safeguard.
10. Retention
Information is kept only for as long as reasonably necessary for the relevant purpose, taking account of the duration of the customer relationship, legal and accounting obligations, limitation periods, security requirements and unresolved disputes. Data that is no longer required is deleted or anonymised where practicable.
11. Security
TPAtlas uses reasonable technical and organisational measures appropriate to the nature of the information and service. No online system can be guaranteed completely secure. Users must also protect their credentials and devices.
12. Marketing
Business marketing may be sent where permitted by law. You may opt out of promotional email at any time. Service, security, billing and legal notices are not marketing communications.
13. Cookies
Cookies and similar technologies are described in the Cookie Notice. Non-essential cookies will be subject to consent where required.
14. Automated decisions
TPAtlas does not use website or account personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
15. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent and complain to a data-protection authority. Rights may be subject to legal exceptions.
16. Children and sensitive information
TPAtlas is a business service and is not directed to children. Please do not submit sensitive personal information unless specifically requested and legally required for a service.
17. Third-party websites
Links to third-party websites are provided for convenience. Their privacy practices are governed by their own notices.
18. Contact and changes
Privacy questions and rights requests may be submitted through the Contact page. This Notice may be updated to reflect legal, product or operational changes; the current version date appears above.
Privacy contact: [email protected]